Zoom with confidence – Hartford Business

Andrea Obston

“I’m really better looking than this!”

If that’s how you want to start every Zoom meeting, you’re not alone.

The videoconferencing app seems to amplify every flaw you’ve ever worried about. I, for one, often look like a pasty waif who hasn’t slept since quarantine went into effect.

So, as a public service to every businessperson who’s wanted to throw up their business portrait instead of facing the Zoom camera, I offer these tips:

Camera placement — You want to simulate a face-to-face meeting as closely as possible in a video call. After all, isn’t that why you decided on it instead of a phone call? And what makes a live conversation work?

Eye contact. On Zoom, eye contact is achieved by getting the camera at eye level and your face close enough to mimic an in-person conversation.

Remember, cameras on laptops are at the top of the screen. If you put the laptop on your desk, you’ll be looking at (and probably talking to) the middle of the screen. If you put the laptop on a couch, you’ll be looking down on the screen.

That gives you the “nostril shot.” Not attractive. If you can see the ceiling in the shot, your camera is too low.

I put the laptop on my desk and put it on a stand that raises it. Then I angle the screen down, so the camera is eye level. By the way, if you use this set-up, you’ll need a separate keyboard that’s on the desk in case you need to share your screen or run a PowerPoint.

Eye contact — And speaking of eye contact, this is the toughest part of achieving a personal connection on Zoom.

We’ve all been trained to look at the eyes of those we speak to in normal conversation. But if you’re looking into the eyes of those on-screen during a Zoom call, you’ll appear to be looking down. To appear to be looking into their eyes look directly into the “eye” of your camera.

Lighting — Most people on Zoom conference look like they are auditioning for a horror movie. It’s all about the lighting. You want your primary light source to be behind the screen.

I purchased an adjustable ring light. It has a variable intensity and color setting. Set the light on the brightest warm tone setting.

If you are lucky enough to have natural light coming from the side, that also helps. But make sure you don’t sit in front of a bright, sunny window. The last person to successfully pull off the back-lit, silhouette look on screen was Alfred Hitchcock. And he was going for that. You should not.

Background — Declutter your background. A plain, not bright-white wall is best. The viewer’s eye should be drawn to your face. Not the bookshelf displaying your favorite tchotchkes.

Have your Zoom meeting in an office-like space, even if it means finding a quiet spot with a neutral background in the basement.

Dress — Yes, you’re home. We get it. But you’re also in a business meeting so dress like it.

Good for you that you can wear a hoodie to work from home. That doesn’t mean you should wear it on camera. Put on business attire, and we’ll all believe you’re there to do business.

Zoom is here to stay

The videoconference business meeting is here to stay. Whether or not we ever return to our offices or in-person meetings, I suspect the role of the humble business phone call will decrease.

Seeing someone’s face, even for the most mundane meetings, seems like a better way to connect.

It’s time to do what we can to look the best we can on-camera. And, by the way, I am better looking than this!


Andrea Obston is the president of Andrea Obston Marketing Communications, a reputation management firm in Avon.

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Author: HOCAdmin